Shipping & Returns
We want you to love what you order, so we like to be upfront: all items are final sale.
This is noted on each product page and means we're unable to offer refunds. What we can do is help you exchange for a different item, or issue store credit, redeemable within 90 days of being issued. Reach out to our team anytime with questions at hello@lockedincollective.com.
Exchanges
- The exchange request must be submitted within 7 days of delivery
- Items must be unworn, unwashed, with tags attached, and in original packaging
- A new shipping fee applies for sending out your replacement item
- Please include photos of the item when you reach out
Store Credit
- Must be requested within 7 days of delivery
- You'll receive the item's value minus original shipping
- Once issued, store credit is valid for 90 days
How to Start
Email hello@lockedincollective.com to begin your exchange or store credit request. Once we receive your item, please allow 3–5 business days for processing.
Shipping Information
Local Pickup
Our items are currently offered as pre-orders. We plan to offer local pickup as our items begin to arrive. Please check back for pickup information.
Club Exclusive Items
Please note, not every item on our website is available for shipping. Some items are offered as club exclusive pieces. Locked In Collective is committed to ensure that our products are available exclusively through our authorized, trusted partners, sales channels which is noted on individual product pages.